KRA Guides & Tutorials - eTIMS and Simplified Services

 

KRA TAXPAYER LEARNING CENTRE

KRA How-To Guides & Video Tutorials

Learn how to use eTIMS and simplified KRA services through practical step-by-step guides and video tutorials.

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How to use this page: Choose your service, identify the channel you want to use and open the relevant illustrated PDF guide. Guides open in a new tab. Video tutorials are available in the Watch & Learn section.

01 ELECTRONIC INVOICING

eTIMS Step-by-Step Guides

Choose the guides that apply to your VAT registration status and preferred access channel.

 

VAT Registered

For businesses registered for Value Added Tax (VAT).

 

Non-VAT Registered

For businesses that are not registered for Value Added Tax. Non-VAT does not automatically mean eTIMS is not required.

 

For VAT-registered businesses

ecitizen.kra.go.ke PDF GUIDE

How to Access eTIMS on ecitizen.kra.go.ke — VAT

View Guide →
Mobile App PDF GUIDE

How to Use the eTIMS Mobile App — VAT

View Guide →
 

For non-VAT-registered businesses

ecitizen.kra.go.ke PDF GUIDE

How to Access eTIMS on ecitizen.kra.go.ke — Non-VAT

View Guide →
Mobile App PDF GUIDE

How to Use the eTIMS Mobile App — Non-VAT

View Guide →
*222*5#   |   PDF GUIDE

How to Access and Use eTIMS on *222*5#

View Guide →

Looking for the full range of eTIMS solutions? Visit the KRA eTIMS information page →

02 SELF-SERVICE TRANSACTIONS

Simplified KRA Services

Choose the task you want to complete. Each guide identifies the service channel.

Open ecitizen.kra.go.ke →
Mobile: Dial *222*5#
PIN Services

Register or retrieve a KRA PIN.

*222*5#   |   PDF GUIDE

How to Register for Your KRA PIN via *222*5#

View Guide →
*222*5#   |   PDF GUIDE

How to Retrieve Your KRA PIN via *222*5#

View Guide →
Tax Returns & Payments

Guides for filing returns and making selected tax payments through ecitizen.kra.go.ke and *222*5#.

*222*5#   |   PDF GUIDE

How to File a NIL Return via *222*5#

View Guide →
ecitizen.kra.go.ke   |   PDF GUIDE

How to File Your Income Tax Return — Employment Income via ecitizen.kra.go.ke

View Guide →
*222*5#   |   PDF GUIDE

How to File & Pay Turnover Tax via *222*5#

View Guide →
*222*5#   |   PDF GUIDE

How to File & Pay Monthly Rental Income via *222*5#

View Guide →
ecitizen.kra.go.ke   |   PDF GUIDE

How to Pay Advance Tax on Commercial Vehicles via ecitizen.kra.go.ke

View Guide →
Compliance & Verification
*222*5#   |   PDF GUIDE

How to Apply for a TCC via *222*5#

View Guide →
*222*5#   |   PDF GUIDE

How to Access Various KRA Checkers via *222*5#

View Guide →
Business Services
ecitizen.kra.go.ke   |   PDF GUIDE

How to Register Your Business PIN via ecitizen.kra.go.ke

View Guide →
ecitizen.kra.go.ke   |   PDF GUIDE

Manage Your Business Payroll via ecitizen.kra.go.ke

View Guide →
03 WATCH & LEARN

Video Tutorials

Learn about eTIMS and watch practical demonstrations of selected KRA services.

FEATURED EXPLAINER
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VIDEO THUMBNAIL
ETIMS OVERVIEW

eTIMS Explained: Your Invoicing Options

An overview of the different ways taxpayers can access eTIMS.

Video link to be added

Step-by-Step Video Tutorials

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VIDEO THUMBNAIL
*222*5# TUTORIAL

How to Register for Turnover Tax via *222*5#

Video link to be added

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VIDEO THUMBNAIL
ecitizen.kra.go.ke TUTORIAL

How to Access eTIMS via ecitizen.kra.go.ke

Video link to be added

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VIDEO THUMBNAIL
ETIMS TUTORIAL

Buyer Initiated Invoicing

Video link to be added

▶
VIDEO THUMBNAIL
*222*5# TUTORIAL

How to Register for Monthly Rental Income via *222*5#

Video link to be added

Need more help?

Explore KRA service platforms or contact the KRA Contact Centre for additional assistance.

 

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KRA Guides & Tutorials - eTIMS and Simplified Services