FAQs
How do I change my password?
- Go to the “Me” page at the bottom of the application
- Tap on reset password
What do I do If I select wrong HS Code and submit the declaration?
Report to the Customs Officer for assistance.
I am unable to attach a document from my phone, what do I do?
On your device, allow permission for the eCUSTOMS app attachment from files.
Do Customs officers at the border process declaration through the eCustoms Mobile App?
Currently, the Customs Officers access and process eCustoms data through the iCMS.
What do I do If I select wrong HS Code and submit the declaration?
Report to the Customs Officer for assistance.
