FAQs
How long do I have to review and request corrections to my migrated balances?
Taxpayers have up to 31st December 2024 to review and provide feedback on any discrepancies. After this period, any debit balances remaining shall be transferred to the iTax General Ledger and demand notices issued
What are the different types of adjustments a taxpayer can request to be made on migrated Legacy balances?
Adjustments include -
- Updating payments not captured or captured late;
- Return correction;
- Rectifying self-assessment capturing errors;
- Handling credits migrated; and
- Reconciling un-actioned assessments or refunds.
What happens to VAT credit balances in the Legacy System?
Final VAT credit balances in the Legacy System have not been migrated. This is because taxpayers were given a chance to claim these credits in their first iTax return or request refunds through the specified processes.
How were refunds paid and not posted in the Legacy System addressed?
Refunds processed but not updated in the Legacy ledger were adjusted through debit entries. Any discrepancies in the adjustments will be reversed through a workflow that shall be provided to the taxpayers.
Are there specific documents required for the reconciliation and correction process?
The documents to aid in reconciliation will depend on the reconciliation sought and may vary from taxpayer to taxpayer. The required documents will therefore be agreed upon with the TSO once the taxpayer reports the variances.
What happens if I filed returns in both the Legacy System and iTax during the transition period?
Returns filed in both systems during the transition period have been reconciled to determine the correct last return in the Legacy System. Transactions filed in Legacy System after a taxpayer had filed the first iTax return were disregarded during migration.
How are approved waivers of interest and penalties and excess waivers handled during migration?
Excess waivers issued without corresponding interest and penalties (I&P) were adjusted through debit contra entries to correct the balance. Waivers higher than I&P amounts were similarly adjusted to prevent discrepancies.
How are missing payments made in Integrated Tax Management System (ITMS), Common Cash Receipting System (CCRS) and Direct credits to CBK addressed during migration?
Missing payments made via ITMS and CCRS towards Legacy System assessments were factored in the respective periods during validation and migration of the balances.
For missing payments made through direct remittance to Central Bank of Kenya (direct credits), taxpayers should submit a reconciliation request together with supporting documents for the missing payments (RTGS payment slips/Bank advice slips) for validation and capturing
What happened to unused or unutilized migrated credit vouchers (i.e. vouchers that start with 5020 in iTax)?
Unused migrated credit vouchers were cancelled for fresh migration action (payment or utilization). For utilized credits, adjustments were made to determine the correct balance to be migrated.
What should I do if I believe there are losses not carried forward within a Legacy period during migration?
Taxpayers can request adjustments if they believe losses were not carried forward within a Legacy period. Taxpayers should provide supporting documents and explanations for review and validation by authorized officers
Can I seek a review of the disallowed credits claimed in my iTax returns compared to Legacy System credits?
Yes, taxpayers can seek a review of the disallowed credits claimed in iTax returns compared to Legacy System credits. Correct credits as computed from the Legacy System will be migrated after validation and review.
How have excess payments made towards arrears in the VAT Ledger (PAY 57) been handled during migration?
Excess payments were utilized towards specific VAT liabilities (VAT 57 and VAT 77). Any remaining excess amount was adjusted to reflect the final balance in the Legacy System.
For any clarification on the migrated balances, taxpayers are advised to reach out to their nearest KRA Office or contact us through email address: dtdlegacysupport@kra.go.ke
What is the auto populated VAT return?
The auto populated VAT return is a simplified VAT filing process where the Kenya Revenue Authority (KRA) pre-fills VAT returns with tax information from iTax, TIMS, eTIMS and the customs business systems.
What is required of VAT registered taxpayers for the VAT Auto populated return?
VAT-registered taxpayers are required to:
- Issue/demand to be issued with electronic tax invoices.
- Transmit invoice details to KRA through TIMS/eTIMS as prescribed by law.
- Verify and confirm the accuracy of their auto populated VAT returns.
Are taxpayers still required to use TIMS/eTIMS?
Yes, all VAT-registered taxpayers must continue using TIMS/eTIMS to issue electronic tax invoices and transmit details to KRA as required by law.
How can I validate if the invoice is TIMS/eTIMS Compliant?
Both TIMS/ETIMS compliant invoices have a QR Code which can be verified by a QR reader. You can also access the invoice checker on the iTax page
The invoice checker has additional fields to include the buyer details which are crucial in ascertaining if the correct invoice details were transmitted and allow corrective action to be taken early enough within the tax period.
Why are some of my sales invoices missing in the VAT Auto-populated return?
For sales issued through eTIMS the issue will mostly arise from transmission challenges. To ensure seamless and timely transmission of invoices, always keep your device consistently connected to the internet.
For sales through TIMS where the device is connected to the internet yet it is still not transmitting invoices then contact your TIMS Device supplier for assistance to resolve the configuration issue.
The return allows a taxpayer to increase the sales value upwards for any missing sales in the return arising from sales issued outside TIMS/eTIMs or sales not transmitted by the time of filing the VAT return etc.
If I transmit my sales invoices late in a subsequent tax period, will they form part of the sales for that period?
No. Sales in the VAT return are prepopulated based on the invoice date and not the transmission date. Hence, a taxpayer needs to declare all their total sales in the VAT return whether transmitted or not by the date of filing the return.
How do I confirm the prefilled sales under the lump sum sales field for Total Sales to Customers not registered for VAT for sheet B, D and E?
The sales including the respective credit notes where applicable to customers not registered for VAT will be captured under CSV for invoices without PIN and Non VAT PINs.
Can I add sales invoice(s) on a line item which are not part of the CSVs?
Yes, as long as the invoice was transmitted to KRA and the customer PIN is VAT Registered.
All sales to non-VAT registered customers or customers who did not provide their PIN to the seller should be declared under lump sum sales field in the respective sales sheets