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- Details
- Written by website@kra.go.ke
- Category: careers
- Hits: 15970
- Reference Number: O/BAS/8/25
- Closing Date: 2025-09-08
Terms of Service: Three (3) years, Fixed Term Contract
Remuneration: As per KRA salary structure
Job Summary.
The jobholder shall be responsible for providing general support and training the business systems users and documentation of business requirements.
Duties and responsibilities
- Implement the basic troubleshooting and resolution of technical issues related to business applications to minimise disruptions.
- Support end-users by answering questions, providing guidance, and helping them in the successful resolution of issues.
- Ensure conformity to ISO (9001/2015 and 27001/2013) and data security requirements.
- Provide basic training to system users and troubleshoot minor incidents and system issues.
- Responsible for the implementation of approved System Change Requests (SCRs) to facilitate successful implementation.
- Provide general reports to stakeholders as per the service level agreement.
- Perform general duties and tasks as assigned by management
Person specifications
For appointment to this job, the candidate must have:
- A Bachelor’s degree in IT/ Management Information Systems / Business IT/ Computer Science / Business Administration / Management Course or any other related course from a recognized institution
- One(1) year of relevant work experience.
- Proficiency in Computer Applications.
Technical competencies
- Certified Business Analysis Professional CBAP
- Details
- Written by website@kra.go.ke
- Category: careers
- Hits: 9539
- Reference Number: O/SP/8/25
- Closing Date: 2025-09-08
Terms of Service: Three (3) years, Fixed Term Contract
Remuneration: As per KRA salary structure
The Officer, Knowledge Management (Strategy & Programmes) reports to the Supervisor – Strategy & Programmes.
Job Summary.
The jobholder shall be responsible for implementing knowledge management initiatives such as knowledge retention and transfer, awareness creation programmes, knowledge sharing sessions/webinars, knowledge identification and capture, subject matter experts, promoting knowledge sharing culture, track, measure and monitor knowledge management performance in the Authority.
Duties and responsibilities
- Provide assistance in carrying out initiatives and programmes on the implementation of the corporate knowledge management strategy and policy in the assigned department(s).
- Implement knowledge retention and transfer by organising online/physical engagements, trainings or sensitisations. Create and produce messages, articles and posters for the implementation of knowledge management awareness programme.
- Identify and conduct structured interviews to elicit critical knowledge from the staff set to retire who are subject matter experts through knowledge video documentation.
- Identify knowledge topics and potential experts in partnership with departments to implement knowledge sharing sessions and webinars on strategic knowledge areas
- Manage the process of creating knowledge transfer teams, conduct briefing sessions, and make follow-ups with knowledge transfer members to ensure knowledge transfer is successfully executed.
- Identify, capture, collect and publish knowledge resources in the knowledge management platform.
- Liaise with the departments/staff on the creation and collection of best practices and knowledge sharing success stories for publishing.
- Track, measure and monitor knowledge management performance to report and communicate impact.
- Research and identify innovative ideas to improve knowledge management practices in the Authority
- Carry out an active role in knowledge management initiatives, i.e presentations, expert’s capacity building program and assisting in engagement of retiring staff.
- Record virtual knowledge management (KM) webinars, knowledge sharing sessions, webinars, meetings, and make proposals on editing the recordings before publishing in the iKnow platform.
- Create meeting links, offering technical support in all KM virtual sessions and generating attendance registers for all sessions
Person specifications
For appointment to this job, the candidate must have:
- Bachelor's degree in Knowledge Management, or information science with knowledge management specialisation or its equivalent qualification from a recognised institution.
- Proficiency in Computer Applications.
- Membership in a relevant professional body, such as knowledge management
- One(1) year of relevant work experience.
Functional competencies
- Organization awareness.
- Good interpersonal and communication skills.
- Team player.
- Results-oriented.
- Proficiency in installation, use, mapping, customization and migration of knowledge repositories - DSpace.
- Knowledge of configuration and use of major databases, i.e PostgreSQL and MYSQL
- Details
- Written by website@kra.go.ke
- Category: careers
- Hits: 203437
- Reference Number: GT/8/25
- Closing Date: 2025-09-08
Terms of Service: Permanent & Pensionable upon successful completion of the mandatory two year (2) year training program.
Remuneration: As per the KRA salary structure
Duties and Responsibilities
This is the entry and training grade. Upon successful completion of training, an officer at this level will work under the guidance of a senior officer.
Duties and responsibilities will include:-
- Administration and/or support of relevant Tax and Customs Laws; and
- Enforce compliance in tax with relevant laws.
For an appointment, a candidate must:-
- Be a Kenyan youth who has not attained the age of 35 years as of 8th September 2025 (the advert closure date).
- Have an undergraduate/first degree in any of the following fields:-
- Business & Finance: Accounting, Business Administration/Management, Finance, Commerce, Economics, Statistics, Financial Engineering/Economics, Actuarial Science, Project Management, Supply Chain.
- Law & Governance: Law (LLB), Public Policy, Public Administration, International Relations, Political Science, Criminology, Security Studies.
- Social Sciences & Humanities: Sociology, Human Resource Management, Education, Public Relations, Media & Communication, Journalism, Mass Communication.
- ICT & Engineering: ICT, Computer Science, Software Engineering, Data Science, Artificial Intelligence, Cyber Security, Information Technology, Business IT, Telecommunications, Geospatial, Electrical, Civil, Mechanical/Mechatronics, Marine, Chemical/Petroleum Engineering.
- Science & Health: Pure and Applied Sciences, Industrial/Analytical Chemistry, Biochemistry, Laboratory Science, Animal Health, Veterinary Medicine, Pharmacy, Radiography, Environmental Planning and Management.
- Information Management: Information Science, Library Science, Records Management or any other relevant Business, Social Science, or Science-related field.
- Have attained a mean grade of at least C+ in KCSE or its equivalent, with a minimum of C+ in English or Kiswahili and in Mathematics.
Key Competencies
- Strong communication and interpersonal skills
- Strong analytical and problem-solving skills
- Proficiency in Computer Applications
- Details
- Written by website@kra.go.ke
- Category: careers
- Hits: 10562
- Reference Number: O/KI/8/25
- Closing Date: 2025-09-08
Terms of Service: Three (3) years, Fixed Term Contract
Remuneration: As per KRA salary structure
The Officer – Knowledge Management (Knowledge Infrastructure) reports to the Supervisor – Knowledge Infrastructure
Job Summary.
The job holder is responsible for providing technical support in the Authority’s knowledge management infrastructure, customization, upgrading, maintenance, and supporting knowledge identification, capture, sharing, collecting and publishing in the corporate knowledge base, as well as conducting knowledge sharing sessions/webinars.
Duties and responsibilities
- Support in the development, customisation and maintenance of the knowledge management system, iKnow Platform
- Monitor and report the functionality and availability of knowledge management systems.
- Facilitate and support users in the utilization of the knowledge management platforms.
- Raise knowledge awareness by implementing awareness, publicity, training, sensitisation and communication of knowledge management initiatives.
- Graphics design – designing knowledge management (KM) messages/posters.
- Prepare and provide knowledge management performance transactions, and reports.
- Conduct follow-ups, engagements with departments to identify, collect and publish knowledge resources on the iKnow Platform
- Create a taxonomy for publishing and finding knowledge resources in the corporate knowledge base
- Record interviews and other knowledge extraction activities using AV equipment.
- Record virtual knowledge management webinars, knowledge sharing sessions and meetings, editing the recordings to make them more informative
- Compress edited videos to the recommended size before publishing to ensure they do not take up much space on the iKnow Platform.
- Create meeting links, offer technical support in all Knowledge Management virtual sessions and generate attendance registers for all sessions.
- Edit videos from various sources, i.e Knowledge Retention & Transfer, media interview segments, extracts from previous videos,
- Administer knowledge management platforms, e.g KM Lotus group emails, KM Webex platform.
Person specifications
For appointment to this job, the candidate must have:
- Bachelor's degree in Knowledge Management, or information science with knowledge management specialisation or its equivalent qualification from a recognized institution.
- Proficiency in Computer Applications.
- Membership in a relevant professional body, such as knowledge management.
- One(1) year of relevant work experience.
Functional competencies
- Organization awareness.
- Good interpersonal and communication skills.
- Team player.
- Results-oriented.
- Proficiency in installation, use, mapping, customization and migration of knowledge repositories - DSpace.
- Knowledge of configuration and use of major databases, i.e Postgres and MYSQL
- Details
- Written by website@kra.go.ke
- Category: careers
- Hits: 33252
- Reference Number: DRV/8/2025
- Closing Date: 2025-09-08
Terms of Service: Three (3) years, Fixed Term Contract
Remuneration: As per the KRA salary structure
Job Summary
The jobholder shall be responsible for the provision of safe and timely transportation of staff and other authorized passengers, goods and work-related materials as may be authorized and in compliance with the Traffic Act.
Duties and Responsibilities
- Drive Authority’s vehicles as may be assigned/authorised.
- Adhere to the Authority’s transport policies and guidelines, traffic laws and Government regulations to ensure compliance with the management of government vehicles.
- Manage and maintain assigned vehicles through routine checks of oil, water, battery, brakes, tyre pressure, etc.
- Detect and perform minor repairs and report vehicle malfunctions, system vehicle, and arrange for repairs as may be needed.
- Plan the transportation route based on road and traffic conditions and ensure work tickets are authorised.
- Maintain daily cleanliness of the vehicle through performing regular clearing of the assigned vehicle.
- Schedule vehicle service and inspection, and liaise with the relevant authorities/offices to ensure timely servicing and maintenance of the vehicle.
- Ensure security and safety of the vehicle, tools and passengers and or goods therein; and report any incidents to police and/or the office immediately they occur.
- Ensure that vehicle insurance and license (where applicable) are valid.
- Log fuel consumption and maintenance transactions accurately and take good care of the fuel card.
- Perform clerical/ messengerial and routine duties as may be assigned.
For appointment to this position, the candidate must have the following:
- Kenya Certificate of Secondary Education, Mean Grade D or equivalent qualification from an accredited and recognised Institution;
- At least five (5) years of driving experience;
- Valid Driving License free from any current endorsements and valid for vehicle classes B/C/D/E, which the officer may be required to drive. Classes A/G will be an added advantage.
- Suitability Trade Test for driver's certificate;
- First-Aid Certificate Course (at least one week’s training) from St. John Ambulance or Kenya Institute of Highway and Building Technology (KIHBT) or any other recognised institution;
- Certificate in Defensive Driving from the Automobile Association (AA) of Kenya or its equivalent qualification from a recognised Institution will be an added advantage.
- Computer Literacy;
- Valid Certificate of Good Conduct from the National Police Service.
Key Competencies
- Strong communication and interpersonal skills
- Strong problem-solving skills
- Etiquette, integrity and confidentiality
- Proficiency in computer applications
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