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Reference Number: AM/BA/5/25
Closing Date: 2025-06-02

Terms of Service: Permanent & Pensionable upon successful completion of six (6) months probationary period.

Remuneration:     As per KRA salary structure

Job Summary.

The jobholder shall be responsible for technical support and enhancement of existing business systems and ensuring systems requirements are professionally developed and deployed.

 

Duties and responsibilities

  • Provide guidance on technical support teams in troubleshooting systems and integrating system issues by taking lead in resolving complexities.
  • Supervise staff to ensure implementation of approved Systems Change Requests (SCRs) and taking lead in resolving complex issues.
  • Supervise preparation and documentation of business requirements specifications and Business Use Cases (BUCs) and provide guidance to guarantee required quality and coordinate SCR’s approval process.
  • Review and validate technical requirements and System Use Cases (SUCs) to ensure completeness and submit to the management for approval.
  • Conduct feasibility study of business systems requirements to determine viability, cost effectiveness of the required solutions and provide advisory services to the management.
  • Supervise development high level systems design models to ensure relevance and submit to Management for considerations.
  • Participate in constituted task forces and committees to address IT related issues
  • Provide assistance to clients by addressing systems related issues and providing standardized solutions.

 

Person specifications

For appointment to this job, the candidate must have:

  • Bachelor’s Degree in any of the following disciplines: - Computer   Science, Information Communication Technology, Business Information Technology, Computer Forensics, Forensic Science (Digital Forensics), or relevant equivalent qualification from a recognized Institution.
  • Four (4) years relevant work experience, one (1) of which must be at Supervisory level.  
  • Management Course lasting not less than four (4) weeks from a recognized institution, will be an added advantage.
  • Proficiency in Computer Applications.
  • Membership to a relevant professional body where applicable.
  • Practicing License where applicable.

Key Competencies

  • Innovative thinking
  • Organizational skills
  • Resilience and Adaptability
  • Critical Thinking and Problem-Solving
  • Customer-Centrism Approach
  • Professionalism, Ethical Judgment and Integrity

 

Technical Competencies  & Certifications.

  • Certified Business Analyst (CBAP)
  • Systems Modelling and Design Techniques
  • Process Modelling and Design Techniques

 

Reference Number: AM/P/5/25
Closing Date: 2025-06-02

Terms of Service: Permanent & Pensionable upon successful completion of six(6) months probationary period

Remuneration:     As per KRA salary structure

Job Highlights

The Assistant Manager LST/MST Projects reports to the Manager – Domestic Taxes Projects Portfolio.

Job Summary.

The jobholder shall be responsible for managing and overseeing Micro & Small Taxpayers (MST) and Large & Medium Taxpayers (LMT) Projects within the Authority. The person shall ensure successful planning, execution, monitoring, and completion of projects aimed at improving taxpayer engagement, compliance, and service delivery and aligned with the Authority’s strategic objectives, regulatory frameworks, and best practices in project governance, ensuring impactful and sustainable outcomes.

Duties and responsibilities

  • Provide leadership in the execution of projects while ensuring development and implement best practices for project delivery and governance.
  • Supervise, monitor and report on project team performance, risks, and progress and ensure efficient resource allocation.
  • Ensure adherence to project governance frameworks and compliance standards.
  • Manage IT infrastructure project lifecycles from planning to closure and oversee network, security, data centre, and cloud-related projects.
  • Ensure robust vendor management and Service Level Agreement (SLA)
  • Optimize IT system performance through continuous improvements.
  • Coordinate change management and stakeholder training for technology adoption

Person specifications

For appointment to this job, the candidate must have:

  • Bachelor’s degree in Commerce, Business Management, or related field.
  • Management Course lasting not less than four (4) weeks from a recognized institution.
  • Four (4) years relevant work experience, one (1) of which must be at Supervisory level.  
  • PMP, PRINCE2, ITIL, or relevant project management certification.
  • Membership in a recognized professional body is an added advantage.

 

Key Competencies

  • Innovative thinking
  • Organizational skills
  • Resilience and Adaptability
  • Critical Thinking and Problem-Solving
  • Customer-Centrism Approach
  • Professionalism, Ethical Judgment and Integrity
Reference Number: AM/CS/5/25
Closing Date: 2025-05-02

Terms of Service: Permanent & Pensionable upon successful completion of six(6) months probationary period

Remuneration:     As per KRA salary structure

Job Highlights

The role of Assistant Manager - Cyber Security Operations Center reports to Manager – Cyber Security Operations Centre (SOC).

 

Job Purpose

The job holder shall be responsible for day to day operation of 24/7 cyber Security Operations Centre (SOC), analysis of threat intelligence from various internal and external sources, managing security incidents such as detection, analysis, response, and recovery, monitoring and analysis of potential and active threats targeting all KRA systems and IT infrastructure.

Duties and responsibilities

  • Develop, review, record, monitor and report performance on key productivity indicators for incidents & security monitoring function.
  • Coordinate identification, investigation of cyber-attacks targeted to the Authority’s networks and recommend suitable solutions to further secure company digital assets.
  • Ensure that adequate security logs are captured and optimized across Organization's systems; perform deep-dive incident analysis by correlating data from various internal and external log sources for enhanced detection of cyber-attacks
  • Enhance Information security through operationalization of 24/7 cyber security monitoring and surveillance within KRA's IT infrastructure to detect and deter cyber-attacks.
  • Review cyber security data sets & reports received from the National Cyber Incident Response Team and other external sources. Collect threat intelligence from various sources (deep web/dark web, vendor security alerts, adversary behaviors, active incidents, national and international events, etc.), analyze associated threats and risks for recommendation of appropriate mitigating measures.
  • Coordinate cyber threat hunting and content engineering activities in the Security Operation Center.
  • Develops the unit Annual Work Plan, draft unit annual budgets and ensure prudent utilization of allocated funds.
  • Prepares unit monthly, quarterly, annual and ad hoc reports;
  • Develop, mentor and coach staff and manage performance of the staff
  • Ensure conformity to ISO (9001/2015 and 27001/2013) and data security requirements.

Person specificationsk

For appointment to this job, the candidate must have:

  • Bachelor’s Degree in any of the following disciplines: - Computer Science, Information Communication Technology, Business Information Technology or relevant and equivalent qualification from a recognized Institution
  • Four (4) years relevant work experience, one (1) of which must be at Supervisory level.
  • Management Course lasting not less than four (4) weeks from a recognized institution, will be an added advantage.
  • Working experience in security tools such as python, firewalls, IPS, SIEM, SOAR, SQL, LINUX, databases etc.

 

Professional Qualifications / Membership to professional bodies

Any of the following professional certifications:

  • CEH, CISSP, ECIH, CFHI, CISM, CISA, MCSE, CCNA,
  • Certification in relevant security tools

Membership to a professional body with a valid practicing certificate/license

 

Key Competencies

  • Innovative thinking
  • Organizational skills
  • Resilience and Adaptability
  • Critical Thinking and Problem-Solving
  • Customer-Centrism Approach
  • Professionalism, Ethical Judgment and Integrity
Reference Number: AM/CB/5/25
Closing Date: 2025-06-02

Terms of Service: Permanent & Pensionable upon successful completion of six(6) months probationary period.

Remuneration:     As per KRA salary structure

Job Highlights

The Assistant Manager Capacity Management & Business Continuity reports to the Manager – Service Monitoring and Availability.

Job Summary.

This role is responsible for ensuring and coordinating all capacity and continuity plans of automated business processes with minimal disruption to the Authority as well as supporting the design and procurement of infrastructure solutions and technical requirements for the Authority and approving capacity plans and reports.

Duties and responsibilities

  • Regularly review the IT Services continuity plan and ensure these conform to the Authority’s business continuity policies and IT service continuity policies.
  • Ensure optimal utilization of infrastructure through gathering measurements periodically, generating reports, creating a workload catalogue, establishing underutilization or over utilization.
  • Implement the business continuity strategy, review and address any invocations of the business continuity plan and monitor progress resolution.
  • Ensure the development of IT business continuity documentation including test results, exercises and suggested recommendations for improvement areas.
  • Support the design of infrastructure solutions and technical requirements including the preparation of work plans and research.
  • Facilitate the procurement of requisite infrastructure solutions and service equipment.
  • Guide the identification of technology solutions required including the formulation of terms of reference and specifications.
  • Ensure capacity management audit findings are circulated and recommendations are actioned within the set standards. .
  • Ensure regular and timely management and performance reporting and initiate corrective action where necessary.
  • Analyze and resolve internal/external user requests and assign to appropriate units if required.

 

Person specifications

For appointment to this job, the candidate must have:

  • Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Electrical / Electronic Engineering, Telecommunications or any other IT related field from a recognized institution.
  • Four (4) years relevant work experience, one (1) of which must be at Supervisory level.

 

  • Management Course lasting not less than four (4) weeks from a recognized institution, will be an added advantage.
  • Knowledge of current and emerging technologies and how they might be applied to support business outcomes.
  • Ability to Implement and monitor appropriate records, information and policies.
  • Experience in capacity and availability planning.

 

Technical Competencies

  • Strong knowledge in application, systems, storage and database monitoring principles and practice.
  •  Knowledge in Capacity Management, Disaster Recovery and Business Continuity Planning.
  •  Knowledge in Systems, network and infrastructure capacity management tools and control systems.
  •  Knowledge in Network architecture & design framework concepts and cybersecurity fundamentals.
  •  Knowledge in virtualization technologies and other emerging technologies.
  •  Knowledge server operating systems i.e. Windows/Linux management.
  •  Strong data analysis knowledge with demonstrated practical experience.
  • Knowledge in MS Excel, MS PowerPoint, and BI tools.

 

Required Certifications/Training

  • IT Governance, ITIL or COBIT.

 

At least one of the following Certifications:

  • MCSA, MCSE, Networking (CCNA), Linux or UNIX, IBM.
  • Membership to a relevant professional body where applicable.
  • Practicing License where applicable.
  • Proficiency in Computer Applications.

 

Desired Certifications and Training

  • Project Management, i.e. Prince II, PMP.
  • Business continuity management Training

 

Key Competencies

  • Innovative thinking
  • Organizational skills
  • Resilience and Adaptability
  • Critical Thinking and Problem-Solving
  • Customer-Centrism Approach
  • Professionalism, Ethical Judgment and Integrity
Reference Number: AM/CA/5/25
Closing Date: 2025-06-02

Terms of Service: Permanent & Pensionable upon successful completion of six(6) months probationary period

Remuneration:     As per KRA salary structure

Key Highlights

The Assistant Manager - Cloud Architecture & Technology Platform shall report to Manager – Cloud Architecture & Technology Platform

 

Job Purpose

The jobholder shall be responsible for defining, maintaining and evolving the emerging solution architecture to enable actualization of business objectives, harmonized with the Authority’s reference architecture and evolution of solutions for modern, efficient and optimal operations.

 

Duties and Responsibilities

 

  • Assesses the systems architecture currently in place and works with technical subject matter experts to identify and recommend areas of improvement.
  • Supervises and leads the design, development, and deployment of best solution architecture practices, standards, and patterns.
  • Plans and supports solutions architecture and innovation Tools and coordinates implementation of the work plans for the following corporate initiatives in the unit: Audit, Integrity, QMS and Risk Management in the unit.
  • Continuously researches current and emerging technologies and proposes changes to the existing architecture where needed and ensure implementation of approved Systems Change Requests (SCRs) and taking lead in resolving complex issues.
  • Conducts a system architecture evaluation and collaborates with process leads and IT development teams to implement identified improvements.
  • Implementation of the unit’s Annual Work Plan and prepares monthly, quarterly, annual and ad hoc reports for the unit.
  • Assesses the business impact that certain technical choices have and advises stakeholders appropriately.
  • Ensure conformity to ISO (9001/2015 and 27001/2013) and data security requirements.

 

Person Specifications

For appointment to this job, the candidate must have:

  • Bachelor’s degree in IT/ Management Information Systems / Business IT/ Computer Science / Business Administration / Management Course or any other related course.
  • Membership of ISACA professional body or any other relevant technical professionally recognized body
  • Four (4) years relevant work experience, one (1) of which must be at Supervisory level.
  • Management Course lasting not less than four (4) weeks from a recognized institution, will be an added advantage.
  • Practicing License where applicable.
  • Enterprise Architecture certification is an added advantage
  • COBIT
  • ITIL
  • PRINCE 2 or PMP

 

Key Competencies

  • Innovative thinking
  • Organizational skills
  • Resilience and Adaptability
  • Critical Thinking and Problem-Solving
  • Customer-Centrism Approach
  • Professionalism, Ethical Judgment and Integrity

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