Tax & Customs Information
Quick access to frequently requested information for taxpayers, returning residents, diaspora communities and other stakeholders.
KRA PIN & Tax Obligations
Information on KRA PIN requirements and tax obligations for Kenyans living abroad and other taxpayers.
Open Resource →Guidelines for Returning Residents
Guidance for Kenyans returning to reside in Kenya, including relevant tax and customs information.
Open Resource →Importation
Information on import procedures, customs requirements and related obligations.
Open Resource →Diplomatic & First Arrival Privileges
Information on applicable customs privileges and first-arrival procedures.
Open Resource →Citizen Assembly: Your Voice in Action
The Citizen Assembly is one of KRA’s Board Engagement flagship programmes under the 9th Corporate Plan. It provides a direct platform for public participation and enables taxpayers to share experiences, challenges and recommendations on tax administration and service delivery.
People Perspective
Professionalism, empathy, integrity, respectful communication, taxpayer education, youth and disability inclusion, and stronger accountability measures.
Process Perspective
Simpler and more predictable processes, including VAT registration, audits, reconciliations, Tax Compliance Certificates, debt arrangements and approval processes.
Systems Perspective
eTIMS availability and integration costs, payment and withholding reconciliation, return inconsistencies, offline access and digital document management.
Policy Perspective
Issues raised included VAT on unpaid invoices, tax pressures on low-margin sectors, Turnover Tax, pension taxation, levies and PWD exemption-certificate requirements.
How KRA is Responding
From Policy Dialogue to Grassroots Participation
KRA uses a multi-tiered engagement approach designed to reach stakeholders across the economy, from individual citizens and MSMEs to professional bodies and large-scale sectors.
Strategic Policy Forums
Structured engagement on strategic, policy and tax administration matters involving key stakeholder groups.
Operational & Technical Working Groups
Focused engagements that bring together technical expertise to address operational issues, implementation matters and sector-specific concerns.
Citizen Assembly
Regional outreach and grassroots participation that brings tax administration closer to citizens and local business communities.
Current & Upcoming Engagements
Selected stakeholder consultations, regional forums and engagement opportunities.
Electronic Invoicing Stock Management Consultations
Consultative engagements with the business community and other stakeholders on implementation of stock-management functionality for electronic invoicing.
View Public Notice →ICPAK 43rd Annual Conference
Stakeholder engagement with professionals and industry participants as part of KRA’s ongoing collaboration with professional bodies.
Citizen & Business Forums
Regional stakeholder engagements continue to provide opportunities for taxpayers and business communities to share issues, recommendations and service-delivery feedback.
International Partnerships & Development Programmes
KRA works with revenue administrations, public institutions and development partners to support knowledge exchange, institutional strengthening, benchmarking and international cooperation.
Development Partners
Technical cooperation and collaboration that support institutional strengthening, innovation and knowledge exchange.
Benchmarking & Learning Visits
Knowledge exchange and learning visits that promote sharing of practical experience and best practice in revenue administration.
ICDP FY 2026/27
ICDP provides a structured platform for peer learning, institutional strengthening and cooperation with regional and international revenue administrations, public institutions and development partners.
View Full ICDP CalendarStakeholders in Conversation
Selected engagements demonstrating KRA’s collaboration with business communities, professional groups and other stakeholders.
Women in Manufacturing Market Access Forum & Awards
KRA participated in the Women in Manufacturing Market Access Forum & Awards under the theme “Unlocking Markets & Growth for Women in Manufacturing”, including a panel discussion on breaking market barriers for women manufacturers.
Eastleigh Business Community
KRA engaged the Eastleigh business community on tax compliance, taxpayer education and improved service support.
Read More →Electronic Invoicing Stock Management
Consultative forums provide businesses and other stakeholders an opportunity to understand the stock-management functionality, seek clarification and provide implementation feedback.
View Notice →Connect With Stakeholder & International Relations
For stakeholder engagement, public participation, international relations and related enquiries, contact KRA through the channels below.
