The Kenya Revenue Authority (KRA) wishes to inform taxpayers and the general public that, as part of its ongoing commitment to enhance convenience and promote compliance, it is introducing a new Automated Payment Plan (APP) mechanism. This system-driven solution enables eligible taxpayers to settle outstanding tax liabilities, including principal tax, penalties and interest, through structured instalments.
To qualify for the APP, taxpayers must meet the following conditions:
- Possess a valid KRA PIN and be fully compliant with iTax registration and profile
- Have a confirmed tax liability in the KRA system that is not subject to active litigation or
- Demonstrate genuine inability or impracticality to settle the full liability in a single
- Submit a proposed instalment schedule via iTax or other designated KRA portals, subject to the system
- Ensure the instalment period does not exceed six months.
Failure to adhere to the agreed payment schedule may lead to termination of the plan and trigger enforcement actions. These may include revocation of the Tax Compliance Certificate and other legal recovery measures.
For clarifications, taxpayers may contact the KRA Call Centre via +254 (020) 4 999 999, +254 (0711) 099 999, or email callcentre@kra.go.ke.
Commissioner, Micro & Small Taxpayers
PUBLIC NOTICES 10/11/2025
