Grade: KRA ‘7’
Department:Corporate Support Services
Division: Information and Communication Technology
Location / Work Station:Nairobi
Supervisor: Deputy Commissioner - ICT
Supervisee:
Manager – Application Development and Maintenance
Manager – Domestic Taxes Applications Support
Manager – Customs & Boarder Control Applications Support
Manager – Support Services Applications Support
Job Summary:
The Chief Manager, Applications Management as the head of IT Business Applications (including mobile apps) design, development/acquisition and implementation Section of ICT Division, is responsible for the following functions:
- Systems design/specifications and user support
- Application development and maintenance
- Systems integrations
Key Responsibilities:
- Formulates, implements and reviews ICT policies, standards and strategies necessary to effectively support the Authority’s corporate objectives with respect to development and implementation of secure business applications
- Responsible for application designs, coding and maintenance of enterprise business systems and mobile apps
- Ensures integration platform is reliable and flexible to support KRA data exchange /operations
- Spearheads implementation of new business systems including data migration, systems piloting, configurations and integrations in liaison with relevant business department(s)
- Responsible for systems regular reviews, transition, requirements /specifications management, frameworks and standards and KPIs for business systems
- Provide leadership in selecting suitable application development tools for use in the Authority with particular emphasis on the use open source products
- Implements cost reduction strategies with respect to licensed platforms and applications
- Documents and maintains an inventory of all tools, applications in use in the Authority and supporting documentation
- Develops operational budgets for application Management Section
- Advices DC ICT on technical aspects pertaining to application development, source code management, optimisation of systems, cost reduction strategies and retirement of systems
- Manages day-to-day operations of the IT Infrastructure Section to ensure effective technical support, target setting and performance management
Academic and Professional Qualifications
- Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Electrical / Electronic Engineering, Telecommunications or any other IT related field.
- Masters degree in Computer Science, Business Administration, Information Systems or related Postgraduate degree will be an added advantage.
The following certifications will be an added advantage:
- Certified Business Analyst (CBAP)
- Certified Software Development Professional (CSDP)
- Certified Mobile Application Developer
- Oracle certified processional (OCP)
- Red Hat/Unix/Linux Certified Systems Administrator
- Microsoft Certified Solution Developer (MSSD)
Relevant Work Experience Required
- The post holder should have at least 10 years progressive experience in the IT environment, with at least 5 year’s experienced at managerial level
- Extensive hands-on experience in software development, requirements definition and systems design methodologies
- Excellent knowledge of current development protocols and standards, mobile applications, secure development principles
- Hands-on experience troubleshooting source codes, databases modern application development tools.
- Conversant with programming languages such as Java, .Net, PHP, C, C++, Python etc.
- They should have sound knowledge of networking protocols, HTML, XML and scripting languages
Skills Required:
The Job holder must:
- Have good leadership and managerial skills
- Honest and of high integrity
- Be resilient, focused, results oriented and a team player
- Good understanding of the KRA’s goals and objectives.
- Have strong analytical and problem solving skills
- Have ability to pay attention to details and work under minimum supervision and for long hours
- Strong interpersonal, written and oral communication skills.
- Strong abilities to conduct research affecting business and propose suitable solutions/products
- Ability to prioritize and proactively execute tasks in a high-pressure environment and make sound decisions in emergency situations.
- Ability to present ideas in a user-friendly language
- Have good negotiation skills
Job Application Guidelines
Registration:
- Go to https://erecruitment.kra.go.ke/login and then click on the ‘Register’ button to start the application process.
- After registration, you will receive an email enabling you to confirm your email address and complete your registration.
Log on:
- After registration go to https://erecruitment.kra.go.ke/login
- Key in your username and password then click on ‘Log in’ to access your account.
- After successful log in, the system will open the ‘Applicant Cockpit’.
Candidate Profile (To create or update applicant detail):
- On the ‘Applicant Cockpit’ page, go to the tab ‘Candidate Profile’.
- Click on ‘My Profile’ to create and update your profile.
- Follow the instructions to complete your profile.
- The process will end by clicking the tab “Overview and Release”.
- Ensure you click the check box on the page to complete the profile.
Application process:
- To view the open job postings, click on the tab ‘Employment Opportunities’ on the ‘Applicant Cockpit’ page.
- Under the heading ‘Job Search’ click the ‘Start’ button to view all available vacancies.
- Click on the Job posting to display the details of the position.
- To apply for the position, click ‘Apply’ button at the top of the page.
- Follow the instructions to complete and submit your application.
- Kindly note that all mandatory fields must be completed.
- To complete the process of application, click the ‘Send Application Now’ button after reviewing and accepting the ‘Data Privacy Statement’.
In case of any challenges, please send your email query to isupporthr@kra.go.ke
If you experience any delay in receiving an email notification at the end of the e-recruitment registration process, please refresh your email. In case of any challenge, please send your query to isupporthr@kra.go.ke
Kenya Revenue Authority does not charge any fee at any stage of the recruitment process (application, shortlisting, interviewing, and/or offer)
