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Department:  Strategy Innovation & Risk Management

Division: Corporate Risk Management  

Section: Quality Management Programme

Reports to:  Deputy Commissioner, Corporate Risk Management

Direct reports:

Manager – Quality Management Audits, Monitoring and Evaluation

Manager – Quality Management Awareness, Documentation and Trainings

Responsible for:

Provide leadership in quality management programme implementation in order to attain and maintain quality standards in the Authority.

Tasks and outputs:

• Provide leadership in sustaining of the Authority’s ISO Certification.
• Develop work-plans and align them to the Authority’s strategic objectives.
• Coordinate monitoring and evaluation of the quality management systems (QMS) to ensure compliance with requirements of the International and Internal Standards.
• Coordinate QMS reviews in the Authority.
• Make recommendations to the Quality Management Representative on risks that may threaten the Authority’s ISO Certification to ensure timely interventions.
• Liaise with relevant internal and external stakeholders on QMS Networking, Training, Awareness, Certifications and Surveillance Audits.
• Coordinate implementation of the Authority’s Integrated Management System (i.e. Convergence of Sector Specific ISO Standards).

Skills required:

Minimum qualifications

• Bachelors’ degree in economics, business administration, public policy, or any relevant qualification.
• Qualified QMS Lead Auditor.
• Experience in an automated QMS environment.
• Registration with the International Register of Certificated Auditors (IRCA-UK) and/ or Chartered Quality Institute or the National Quality Institute.

Minimum years of experience

At least 10 years’ experience in providing strategic quality management leadership in a large dynamic organization (multi-site).

Competencies required for this Role:

• Ability to build and maintain strong relationships with internal and external stakeholders.
• Self-driven, dynamic and dedicated team player.
• Strategic thinking and analytical skills.
• Performance driven with ability to optimise team results using available resources.
• High standards of integrity and ability to instil the same among teams.
• Strong leadership, team building and communications skills.

Application Guidelines

Registration:

1. Go to https://erecruitment.kra.go.ke/login and then click on the ‘Register’ button to start the application process.
2. After registration, you will receive an email enabling you to confirm your email address and complete your registration.

Log on:

1. After registration go to https://erecruitment.kra.go.ke/login
2. Key in your username and password then click on ‘Log in’ to access your account.
3. After successful log in, the system will open the ‘Applicant Cockpit’.

Candidate Profile (To create or update applicant detail):

1. On the ‘Applicant Cockpit’ page, go to the tab ‘Candidate Profile’.
2. Click on ‘My Profile’ to create and update your profile.
3. Follow the instructions to complete your profile.
4. The process will end by clicking the tab “Overview and Release”.
5. Ensure you click the check box on the page to complete the profile.

Application process:

1.  To view the open job postings click on the tab ‘Employment Opportunities’ on the ‘Applicant Cockpit’ page.
2. Under the heading ‘Job Search’ click the ‘Start’ button to view all available vacancies.
3. Click on the Job posting to display the details of the position.
4. To apply for the position, click ‘Apply’ button at the top of the page.
5. Follow the instructions to complete and submit your application.
6. Kindly note that all mandatory fields must be completed.
7. To complete the process of application, click the ‘Send Application Now’ button after reviewing and accepting the ‘Data Privacy Statement’.

In case of any challenge or issues, please send your email query to isupporthr@kra.go.ke