Terms of Service: Permanent & Pensionable
Remuneration: As per KRA Staff Pension Scheme structure
Job Highlights
The Pension Officer, Administration reports to Senior Pensions Officer, KRA Staff Pension Scheme.
Job Summary
The jobholder will be responsible for maintaining pension records, processing and reviewing member benefits, verifying pension documentation, and supporting trust fund administration in line with approved policies and procedures.
Duties & Responsibilities:
- Support the administration of the Scheme in line with the Trust Deed and Rules, policies, and applicable regulations.
- Maintain accurate pension, contribution, and member records, including post-retirement medical records.
- Process and review pension benefits for retiring members, pensioners, dependents, and beneficiaries.
- Verify and certify pension calculations, payroll changes, benefit payments, and related documentation.
- Support management and administration of trust funds for minors and beneficiaries in line with approved guidelines and legal requirements.
- Reconcile pension records, contributions, and membership data in liaison with relevant departments and service providers.
- Ensure timely processing and payment of pension and related benefits.
- Provide pension information, guidance, and support to members, pensioners, and dependents.
- Maintain proper filing, archiving, and safe custody of pension records and documents.
- Support compliance with statutory, regulatory, and internal control requirements.
- Assist in coordination of member engagement activities including Member education and Annual General Meetings (AGMs).
Person Specifications
For appointment to this job, the candidate must have:
- Bachelor’s Degree in Actuarial Science, Economics, Finance, Management, Business Administration, or a related field.
- Minimum of four (4) years’ work experience in pension administration.
- Proficiency in ICT applications.
- Professional training in pensions or retirement benefits administration, including the Trustee Development Programme Kenya (TDPK), will be an added advantage.
- Accounting qualifications will be an added advantage.
Key Competencies
- Strong analytical and problem-solving skills.
- High attention to detail and accuracy.
- Good interpersonal and communication skills.
- Customer-focused and responsive.
- Proactive, organized, and self-motivated.
- Good ICT and records management skills.
Job Application Guidelines
Registration:
- Go to https://erecruitment.kra.go.ke/login and then click on the ‘Register’ button to start the application process.
- After registration, you will receive an email enabling you to confirm your email address and complete your registration.
Log on:
- After registration go to https://erecruitment.kra.go.ke/login
- Key in your username and password then click on ‘Log in’ to access your account.
- After successful log in, the system will open the ‘Applicant Cockpit’.
Candidate Profile (To create or update applicant detail):
- On the ‘Applicant Cockpit’ page, go to the tab ‘Candidate Profile’.
- Click on ‘My Profile’ to create and update your profile.
- Follow the instructions to complete your profile.
- The process will end by clicking the tab “Overview and Release”.
- Ensure you click the check box on the page to complete the profile.
Application process:
- To view the open job postings, click on the tab ‘Employment Opportunities’ on the ‘Applicant Cockpit’ page.
- Under the heading ‘Job Search’ click the ‘Start’ button to view all available vacancies.
- Click on the Job posting to display the details of the position.
- To apply for the position, click ‘Apply’ button at the top of the page.
- Follow the instructions to complete and submit your application.
- Kindly note that all mandatory fields must be completed.
- To complete the process of application, click the ‘Send Application Now’ button after reviewing and accepting the ‘Data Privacy Statement’.
In case of any challenges, please send your email query to isupporthr@kra.go.ke
If you experience any delay in receiving an email notification at the end of the e-recruitment registration process, please refresh your email. In case of any challenge, please send your query to isupporthr@kra.go.ke
Kenya Revenue Authority does not charge any fee at any stage of the recruitment process (application, shortlisting, interviewing, and/or offer)
