Terms of Service: Five (5) year contract, renewable up to attainment of mandatory retirement age, subject to satisfactory performance and adherence to the Authority’s Code of Conduct.
Remuneration: As per the KRA salary structure
Job Highlights
The Chief Manager – Investigations and Enforcement Operations reports to the Commissioner – Investigations & Enforcement within the Investigations & Enforcement Department.
Job Summary
The jobholder shall be responsible for providing support to the Commissioner and the Department.
Duties & Responsibilities
- Formulate and implement strategies, policies and procedures for the Section.
- Develop and implement annual work plan and budgets.
- Steer the implementation of strategies for managing Intelligence, Investigations, and Enforcement operations and actions of the Investigations & Enforcement Department.
- Develop Investigation and Enforcement frameworks/ systems that continually increase taxpayers' compliance and organize the actualization of strategic alliances to enable the realization of investigations and enforcement of strategic objectives.
- Receive, analyze, and consult with divisional heads in responding to stakeholder queries, approvals, and notifications on a regular basis and coordinate the compilation and dissemination of Departmental reports and board papers.
- Coordinate the department’s staff-related activities/programs and undertake, assess & issue advisories on compliance with regulatory & risk parameters.
- Optimize the executive time of the Commissioner and foster a strategic focus,as well as maintain the Departmental Meeting planner/ calendar/ scheduler and monitor the schedules
- Receive case profiles from various sources, evaluate, register, and monitor the progress of the investigation and provide feedback on profiles to management every month.
- Oversee implementation of corporate initiatives in the section: Ensure conformity to ISO standards and data security requirements, and manage Audit, Integrity, Quality Management Systems (QMS), Risk Management programmes and staff performance.
- Promote staff career development and performance enhancement within the Section
Person specifications
For appointment to this job, the candidate must have:
- Bachelor's degree in relevant Social Sciences, Business, Pure and Applied Sciences from a recognised and accredited University.
- Master’s Degree in relevant Social Sciences, Business, Pure and Applied Sciences from a recognised and accredited University is an added advantage.
- Directorate of Criminal Investigations (DCI) and National Intelligence Service (NIS) Certification in Basic investigation techniques and intelligence courses.
- Membership to a relevant professional body.
- Leadership Course lasting not less than four (4) weeks from a recognized institution, is an added advantage.
- Certified Fraud Examiner (CFE) certification.
- Certificate in Tax and Customs Administration training from a recognized institution.
- Chartered Quality Institute (CQI)/International Register of Certificated Auditors (IRCA) Certification.
- Cumulative service period of seven(7) years relevant work experience, three (3) of which should have been in middle-level management or comparable position.
Key Competencies
- Managerial and administrative skills.
- Leadership skills
- Possess good organization, planning, and analytical skills
- Impeccable bias for strategic thinking and action orientation
- Focused and result-driven individual
- Experience in tax investigation operations will be an added advantage.
- Impeccable record of integrity
- High level of intuition and emotional intelligence
- Demonstrated creativity and innovation capability
- Strong problem-diagnosis and solving skills
- Interpersonal and networking skills
- Ability to coach, mentor, and guide the professional growth of staff under supervision
- Excellent oral, written communication and presentation skills
- Agile and results-oriented
Job Application Guidelines
Registration:
- Go to https://erecruitment.kra.go.ke/login and then click on the ‘Register’ button to start the application process.
- After registration, you will receive an email enabling you to confirm your email address and complete your registration.
Log on:
- After registration go to https://erecruitment.kra.go.ke/login
- Key in your username and password then click on ‘Log in’ to access your account.
- After successful log in, the system will open the ‘Applicant Cockpit’.
Candidate Profile (To create or update applicant detail):
- On the ‘Applicant Cockpit’ page, go to the tab ‘Candidate Profile’.
- Click on ‘My Profile’ to create and update your profile.
- Follow the instructions to complete your profile.
- The process will end by clicking the tab “Overview and Release”.
- Ensure you click the check box on the page to complete the profile.
Application process:
- To view the open job postings, click on the tab ‘Employment Opportunities’ on the ‘Applicant Cockpit’ page.
- Under the heading ‘Job Search’ click the ‘Start’ button to view all available vacancies.
- Click on the Job posting to display the details of the position.
- To apply for the position, click ‘Apply’ button at the top of the page.
- Follow the instructions to complete and submit your application.
- Kindly note that all mandatory fields must be completed.
- To complete the process of application, click the ‘Send Application Now’ button after reviewing and accepting the ‘Data Privacy Statement’.
In case of any challenges, please send your email query to isupporthr@kra.go.ke
If you experience any delay in receiving an email notification at the end of the e-recruitment registration process, please refresh your email. In case of any challenge, please send your query to isupporthr@kra.go.ke
Kenya Revenue Authority does not charge any fee at any stage of the recruitment process (application, shortlisting, interviewing, and/or offer)
