Terms of Service: Permanent & Pensionable upon successful completion of six (6) month probationary period.
Remuneration: As per the KRA salary structure
Key Highlights
The Manager, Administration - Analytics & Strategic Reporting reports to the Chief Manager, Administration - Shared Services Operations within Shared Services Department.
Job Summary
The jobholder shall be responsible for coordinating departmental performance management processes, developing strategic reports, analytics, reporting frameworks, and providing data-driven insights to support evidence-based decision-making. The role ensures alignment of departmental targets with the Corporate Plan, tracks progress of strategic initiatives, conducts gap and trend analysis, and supports the Executive Office of the Commissioner in monitoring performance delivery.
Duties & Responsibilities
- Coordinate departmental performance reviews and ensure timely consolidation and validation of performance data.
- Facilitate development and alignment of departmental targets and scorecards with the Corporate Plan and strategic priorities.
- Design, develop, and maintain analytics dashboards and automated reporting tools to enhance performance visibility.
- Conduct gap analysis and follow up on delayed or incomplete initiatives, escalating risks, and recommending corrective actions.
- Prepare executive performance reports and analytical briefs providing insights for the Commissioner and senior leadership.
- Perform data analysis, trend assessment, and forecasting to support planning, resource allocation, and decision-making.
- Support staff career development and performance enhancement within the unit, ensuring alignment with departmental goals.
Person specifications
For appointment to this job, the candidate must have:
- Bachelor’s degree in: -Business Administration, Management, Economics, Statistics, Education, Law, Public Policy, Project Management, Engineering, Information Technology, Data Science or related field from a recognized University.
- Master’s degree in: -Business Administration, Management, Economics, Statistics, Education, Law, Public Policy, Project Management, Engineering, Information Technology, Data Science or related field from a recognized University is an added advantage.
- Membership to a relevant professional body.
- Leadership Course lasting not less than four (4) weeks from a recognized institution is an added advantage.
- Cumulative service period of five (5) years relevant work experience, two (2) of which should have been in a first-level management position or comparable position.
Key Competencies
- Strategic & Analytical Thinking
- Leadership & Communication Skills
- Operational Effectiveness
- Ethical Judgment & Customer Focus
- Data analytics
- Performance management, or monitoring & evaluation
Job Application Guidelines
Registration:
- Go to https://erecruitment.kra.go.ke/login and then click on the ‘Register’ button to start the application process.
- After registration, you will receive an email enabling you to confirm your email address and complete your registration.
Log on:
- After registration go to https://erecruitment.kra.go.ke/login
- Key in your username and password then click on ‘Log in’ to access your account.
- After successful log in, the system will open the ‘Applicant Cockpit’.
Candidate Profile (To create or update applicant detail):
- On the ‘Applicant Cockpit’ page, go to the tab ‘Candidate Profile’.
- Click on ‘My Profile’ to create and update your profile.
- Follow the instructions to complete your profile.
- The process will end by clicking the tab “Overview and Release”.
- Ensure you click the check box on the page to complete the profile.
Application process:
- To view the open job postings, click on the tab ‘Employment Opportunities’ on the ‘Applicant Cockpit’ page.
- Under the heading ‘Job Search’ click the ‘Start’ button to view all available vacancies.
- Click on the Job posting to display the details of the position.
- To apply for the position, click ‘Apply’ button at the top of the page.
- Follow the instructions to complete and submit your application.
- Kindly note that all mandatory fields must be completed.
- To complete the process of application, click the ‘Send Application Now’ button after reviewing and accepting the ‘Data Privacy Statement’.
In case of any challenges, please send your email query to isupporthr@kra.go.ke
If you experience any delay in receiving an email notification at the end of the e-recruitment registration process, please refresh your email. In case of any challenge, please send your query to isupporthr@kra.go.ke
Kenya Revenue Authority does not charge any fee at any stage of the recruitment process (application, shortlisting, interviewing, and/or offer)
