Manager – Data Quality & Master Data Management

Terms of Service: Permanent & Pensionable upon successful completion of six (6) months probationary period.  

Remuneration: As per KRA salary structure

Job Highlights

The Manager –Data Quality & Master Data Management shall report to the Chief Manager – Reporting and Analytics within the Business Strategy, Technology & Enterprise Modernization Department.

Job Summary

The job holder shall be responsible for implementing the organization’s data quality, stewardship and Master Data Management strategies, ensuring the integrity, accuracy, and consistency of data across all systems. The Manager will drive the implementation of MDM frameworks, policies, and procedures to support business objectives and regulatory compliance.

Duties and Responsibilities

  • Define and implement the MDM strategy and Data Quality Management (DQM) frameworks aligned with KRA's corporate goals.
  • Establish "Data Golden Rules" and standards for data entry, maintenance, and archiving across systems.
  • Lead a network of data stewards across different departments to ensure accountability at the source.
  • Oversee the "Golden Record" creation for taxpayers and staff, ensuring that a single identifier identifies a unique entity across all systems.
  • Manage the complex deduplication, matching, and merging processes when integrating data from third parties.
  • Define, monitor, and report on data quality and MDM KPIs, metrics, and assessments to ensure accuracy, consistency, and integrity.
  • Automate data quality processes and use automated tools to constantly monitor the "health" of KRA data, identifying missing/ incomplete/ inaccurate data elements, invalid addresses, or inconsistent records.
  • Perform investigative root cause analysis for data quality issues, propose and monitor implementation of remediation measures at source.
  • Lead data cleansing exercises to ensure that datasets have the right quality for use in advanced analytics and AI-driven use cases.
  • Oversee the implementation and optimization of MDM and Data Quality solutions.
  • Ensure that data provided to the Data Science and analytics teams meets the required quality standards.
  • Ensure alignment with regulatory requirements, governance policies, and corporate initiatives including Audit, Integrity, QMS, and Risk Management.
  • Implement corporate initiatives in the Unit: Performance Management, Audit, Integrity, Quality Management Systems, and Risk Management.
  • Support staff career development and performance enhancement within the unit, ensuring alignment with departmental goals.

Person Specifications

For appointment to this job, the candidate must have:

  • Bachelor’s Degree in Computer Science, Information Technology/Business Information Technology, Mathematics, Data Science, Business, Economics, Communications, Information Science or related and equivalent qualification from a recognized university.
  • Master’s degree in Computer Science, Information Technology/Business Information Technology, Mathematics, Data Science, Business, Economics, Communications, Information Science or related and equivalent qualification from a recognized university is an added advantage.
  • Leadership Course lasting not less than four (4) weeks from a recognized institution is an added advantage.
  • Membership to a relevant professional body
  • Cumulative service period of five (5) years relevant work experience, two (2) of which should have been in first level management position or comparable position.

 Key Competencies

  • Sound decision-making capabilities
  • Ethics and integrity
  • Accountability
  • Professionalism
  • Ability to work under pressure
  • Excellent interpersonal skills
  • Good awareness of the operating environment
  • Analytical and creative thinking skills

Job Application Guidelines

Registration:

  • Go to https://erecruitment.kra.go.ke/login and then click on the ‘Register’ button to start the application process.
  • After registration, you will receive an email enabling you to confirm your email address and complete your registration.

Log on:

  • After registration go to https://erecruitment.kra.go.ke/login
  • Key in your username and password then click on ‘Log in’ to access your account.
  • After successful log in, the system will open the ‘Applicant Cockpit’.

Candidate Profile (To create or update applicant detail):

  • On the ‘Applicant Cockpit’ page, go to the tab ‘Candidate Profile’.
  • Click on ‘My Profile’ to create and update your profile.
  • Follow the instructions to complete your profile.
  • The process will end by clicking the tab “Overview and Release”.
  • Ensure you click the check box on the page to complete the profile.

Application process:

  • To view the open job postings, click on the tab ‘Employment Opportunities’ on the ‘Applicant Cockpit’ page.
  • Under the heading ‘Job Search’ click the ‘Start’ button to view all available vacancies.
  • Click on the Job posting to display the details of the position.
  • To apply for the position, click ‘Apply’ button at the top of the page.
  • Follow the instructions to complete and submit your application.
  • Kindly note that all mandatory fields must be completed.
  • To complete the process of application, click the ‘Send Application Now’ button after reviewing and accepting the ‘Data Privacy Statement’.

In case of any challenges, please send your email query to isupporthr@kra.go.ke

 

If you experience any delay in receiving an email notification at the end of the e-recruitment registration process, please refresh your email. In case of any challenge, please send your query to isupporthr@kra.go.ke

Kenya Revenue Authority does not charge any fee at any stage of the recruitment process (application, shortlisting, interviewing, and/or offer)

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Manager – Data Quality & Master Data Management