Terms of Service: Permanent & Pensionable upon successful completion of six (6) month probationary period.
Remuneration: As per KRA Salary Structure
Job Highlights
Manager – Digital Communication & Production reports to the Chief Manager – Public Relations & Communication within the Citizen Relations & Communication Division.
Job Summary
The job holder shall be responsible for developing and executing the Authority’s digital communication strategy and overseeing multimedia production to enhance brand visibility, public engagement, and reputation management.
Duties & Responsibilities
- Develop and execute digital communication strategy
- Oversee digital platforms, social media, and website management
- Lead multimedia production (videos, animations, podcasts, documentaries)
- Manage SEO, SEM, and digital advertising campaigns
- Analyze digital performance and provide insights
- Manage digital communication budgets and partnerships
- Implement corporate initiatives and M&E frameworks
- Implement corporate initiatives in the Unit: Performance Management, Audit, Integrity, Quality Management Systems, and Risk Management.
- Support staff career development and performance enhancement within the unit, ensuring alignment with departmental goals.
Person Specifications
- Bachelor’s Degree in Public Relations, Communication, Journalism, Marketing, or Digital Communication from a recognized University.
- Master’s degree in Public Relations, Communication, Journalism, Marketing, or Digital Communication from a recognized University is an added advantage
- Membership with CIPR, MSK, CIM, PRSK, KIM or related professional body
- Leadership Course lasting not less than four (4) weeks from a recognized institution is an added advantage.
- Cumulative service period of five (5) years relevant work experience, two (2) of which should have been in first level management position or comparable position.
Key Competencies
- Demonstrated managerial and administrative competence as reflected in work performance and results
- Strong Managerial skills.
- Good interpersonal and relationship-building skills.
- Creative ability to supervise communication strategies.
- Able to work across departments and organisations in a collaborative manner.
Job Application Guidelines
Registration:
- Go to https://erecruitment.kra.go.ke/login and then click on the ‘Register’ button to start the application process.
- After registration, you will receive an email enabling you to confirm your email address and complete your registration.
Log on:
- After registration go to https://erecruitment.kra.go.ke/login
- Key in your username and password then click on ‘Log in’ to access your account.
- After successful log in, the system will open the ‘Applicant Cockpit’.
Candidate Profile (To create or update applicant detail):
- On the ‘Applicant Cockpit’ page, go to the tab ‘Candidate Profile’.
- Click on ‘My Profile’ to create and update your profile.
- Follow the instructions to complete your profile.
- The process will end by clicking the tab “Overview and Release”.
- Ensure you click the check box on the page to complete the profile.
Application process:
- To view the open job postings, click on the tab ‘Employment Opportunities’ on the ‘Applicant Cockpit’ page.
- Under the heading ‘Job Search’ click the ‘Start’ button to view all available vacancies.
- Click on the Job posting to display the details of the position.
- To apply for the position, click ‘Apply’ button at the top of the page.
- Follow the instructions to complete and submit your application.
- Kindly note that all mandatory fields must be completed.
- To complete the process of application, click the ‘Send Application Now’ button after reviewing and accepting the ‘Data Privacy Statement’.
In case of any challenges, please send your email query to isupporthr@kra.go.ke
If you experience any delay in receiving an email notification at the end of the e-recruitment registration process, please refresh your email. In case of any challenge, please send your query to isupporthr@kra.go.ke
Kenya Revenue Authority does not charge any fee at any stage of the recruitment process (application, shortlisting, interviewing, and/or offer)
