Title How does one know of the result of their application?
Description

Taxpayers are notified by KRA of the decision once an application has been processed to conclusion.



  • For iTax applications: An email sent is to the taxpayer’s registered email address as per KRA records.

  • For pre-iTax assessments: A letter is sent to the taxpayer’s registered postal address as per the taxpayer’s contact information with the KRA records. A scanned copy of the decision is also sent to the taxpayer’s email address.


Where a waiver application is declined or granted partially, the taxpayer is required to make full payment of the amount that has not been waived. The notification issued by KRA will specify the amount due and the period within which to make payment.
Category Waiver Process