Title How do I apply for an income tax refund?
Description

A claim for refund must be made within five (5) years of the date the tax was paid. A decision on the application shall be communicated to the taxpayer within 90 days of receiving the application.


The claim must be filed online via iTax as follows: -



  1. i) Log on to https://itax.kra.go.ke/KRA-Portal/

  2. ii) Click the Refund tab. From the drop down menu, select Income Tax.



  • iii) Click Claim Details Tab and fill the fields available. All fields with * are mandatory.



  1. iv) Attach any supporting documents.

  2. v) Click submit tab.

  3. vi) The claim is automatically allocated to a refunds officer and an Acknowledgement Number generated and sent to the taxpayers through email. This number is used to track the claim.



  • vii) The taxpayer may track the status of the claim by selecting “Track status of Application” under “Useful Links”.


 


Note: It is important to consult the general ledger in your i-Tax profile to ensure that your employer has accounted for all PAYE deducted from your salary before you lodge your refund claim. Taxpayers are advised to confirm the availability of credits giving rise to a possible refunds before making their application.


 
Category Income Tax Individual Refund Claims