Chief Manager – Customs Operations

Terms of Service: Five (5) years contract renewable up to attainment of mandatory retirement age, subject to satisfactory performance and adherence to the Authority’s Code of Conduct.

Remuneration:     As per KRA salary structure

 

Job Summary

The jobholder shall be responsible for offering executive support to the Commissioner and coordination of support services both for the department and the Authority in addition to C&BC system user management, registry, statistics and business support.

Duties and responsibilities

  • Formulation of policies, strategies and procedures for customs operations sections to meet the Authority’s strategic objectives.
  • Manage the budgetary processes, departmental procurement plans, human resources processes, administration and ICT requests.
  • Develop and maintain work plans, processes and procedures for effective management of operation sections in the department.
  • Establish and maintain liaison and working relationships with Government Agencies, Departments, Partner States and other stakeholders to enhance the effectiveness of the Section operations.
  • Oversee coordination of strategic reports compilation, edition and submission.
  • Oversee implementation of corporate initiatives in the region/division: Ensure conformity to ISO standards and data security requirements, and manage Audit, Integrity, Quality Management Systems (QMS), Risk Management programmes and staff performance.

 

Person specifications

For appointment to this job, the candidate must have:

  • A Bachelor’s degree in any of the following: Business, Fiscal management, Law, Economics and other Social Sciences or related fields from a recognized and accredited institution.
  • A Master’s Degree in any of the following: Business, Fiscal management, Law, Economics and other Social Sciences or related fields from a recognized and accredited Institution will be an added advantage.
  • Minimum of 7 years relevant work experience with at least 3 years in a middle-level management role.
  • Leadership Course lasting not less than four (4) weeks from a recognized institution will be an added advantage.
  • Successfully completed Customs Administration training from a recognized institution.
  • Membership of a relevant professional body will be an added advantage

 

Key Competencies

  • Visionary leadership, strategic thinking, strong organizational, planning, analytical and interpersonal skills.
  • Strong business acumen, including expertise in new emerging businesses and the digital economy and Knowledge in Customs legislation, compliance, Customs policy and governance.
  • Strong decision-making, problem-solving and creative thinking skills
  • Strong persuasion, negotiation and communication skills–both oral and written.
  • Professionalism, Ethical Judgment and Integrity

 

Job Application Guidelines

Registration:

  • Go to https://erecruitment.kra.go.ke/login and then click on the ‘Register’ button to start the application process.
  • After registration, you will receive an email enabling you to confirm your email address and complete your registration.

Log on:

  • After registration go to https://erecruitment.kra.go.ke/login
  • Key in your username and password then click on ‘Log in’ to access your account.
  • After successful log in, the system will open the ‘Applicant Cockpit’.

Candidate Profile (To create or update applicant detail):

  • On the ‘Applicant Cockpit’ page, go to the tab ‘Candidate Profile’.
  • Click on ‘My Profile’ to create and update your profile.
  • Follow the instructions to complete your profile.
  • The process will end by clicking the tab “Overview and Release”.
  • Ensure you click the check box on the page to complete the profile.

Application process:

  • To view the open job postings, click on the tab ‘Employment Opportunities’ on the ‘Applicant Cockpit’ page.
  • Under the heading ‘Job Search’ click the ‘Start’ button to view all available vacancies.
  • Click on the Job posting to display the details of the position.
  • To apply for the position, click ‘Apply’ button at the top of the page.
  • Follow the instructions to complete and submit your application.
  • Kindly note that all mandatory fields must be completed.
  • To complete the process of application, click the ‘Send Application Now’ button after reviewing and accepting the ‘Data Privacy Statement’.

In case of any challenges, please send your email query to isupporthr@kra.go.ke

 

If you experience any delay in receiving an email notification at the end of the e-recruitment registration process, please refresh your email. In case of any challenge, please send your query to isupporthr@kra.go.ke

Kenya Revenue Authority does not charge any fee at any stage of the recruitment process (application, shortlisting, interviewing, and/or offer)

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Chief Manager – Customs Operations