Manager - Compliance –Tax Service Office

Terms of Service: Permanent & Pensionable upon successful completion of the six (6) months probationary period.

Remuneration:     As per KRA salary structure

 

Job Summary

The jobholder shall be responsible for overseeing the compliance management process and revenue operations within the Tax Service Office (TSO).

Duties & Responsibilities

  • Identify, assign, track and maintain cases under compliance checks and returns reviews and review and update the list of cases for courtesy visits to enhance relationship management.
  • Recommend approvals of taxpayers for PIN cancellation, deactivation of tax obligations, stoppage, reactivation and return amendments.
  • Prepare and maintain an updated compliance register of cases under returns review, compliance checks, Revenue Enhancement Initiatives and datasets.
  • Coordinate and recommend for approvals, returns reviews, and compliance checks based on applicable compliance management frameworks and recommend dataset adjustments on Revenue Enhancement Initiatives (REI) and submit tax disputes and liaise with tax dispute resolutions.
  • Respond to taxpayers’ enquiries and complaints, and provide support for approval or rejection of assigned system tasks and analyse tax technical matters, escalating and providing legal interpretation.
  • Provide input in formulation, implementation and review of departmental annual work plans, budgets and procurement and asset disposal plans in line with the Corporation’s performance targets and strategic plan.
  • Review, prepare and submit tax assessments, approvals and demand notices on concluded cases.
  • Implement the following corporate initiatives in the Unit: Performance Management, Audit, Integrity, Quality Management Systems, and Risk Management.

 

Persons Specifications

For appointment to this role, one must have:-

  • A Bachelor’s degree in Social Sciences, Business, Pure and Applied Sciences from a recognized institution.
  • A Master’s degree in relevant Social Sciences, Business, Pure and Applied Sciences from a recognized institution will be an added advantage.
  • Minimum of five (5) years’ relevant work experience with at least two (2) years at first-level management or a comparable position.
  • Leadership Course lasting not less than four (4) weeks from a recognized institution will be an added advantage.
  • Successfully completed Tax Administration training from a recognized institution
  • Membership to a relevant professional body will be an added advantage.

 

Key Competencies

  • Leadership and people management skills
  • Technological ability and Good decision-making capabilities
  • Resilient, focused, results-oriented, with expertise in risk management and analysis
  • Excellent oral and written communication, good planning, presentation, analytical and organisational skills.
  • Advanced Knowledge in Tax Legislation, compliance, Tax Policy & Governance, and Strong business acumen, Taxation of the New Emerging Businesses and Digital Economy.

 

Job Application Guidelines

Registration:

  • Go to https://erecruitment.kra.go.ke/login and then click on the ‘Register’ button to start the application process.
  • After registration, you will receive an email enabling you to confirm your email address and complete your registration.

Log on:

  • After registration go to https://erecruitment.kra.go.ke/login
  • Key in your username and password then click on ‘Log in’ to access your account.
  • After successful log in, the system will open the ‘Applicant Cockpit’.

Candidate Profile (To create or update applicant detail):

  • On the ‘Applicant Cockpit’ page, go to the tab ‘Candidate Profile’.
  • Click on ‘My Profile’ to create and update your profile.
  • Follow the instructions to complete your profile.
  • The process will end by clicking the tab “Overview and Release”.
  • Ensure you click the check box on the page to complete the profile.

Application process:

  • To view the open job postings, click on the tab ‘Employment Opportunities’ on the ‘Applicant Cockpit’ page.
  • Under the heading ‘Job Search’ click the ‘Start’ button to view all available vacancies.
  • Click on the Job posting to display the details of the position.
  • To apply for the position, click ‘Apply’ button at the top of the page.
  • Follow the instructions to complete and submit your application.
  • Kindly note that all mandatory fields must be completed.
  • To complete the process of application, click the ‘Send Application Now’ button after reviewing and accepting the ‘Data Privacy Statement’.

In case of any challenges, please send your email query to isupporthr@kra.go.ke

 

If you experience any delay in receiving an email notification at the end of the e-recruitment registration process, please refresh your email. In case of any challenge, please send your query to isupporthr@kra.go.ke

Kenya Revenue Authority does not charge any fee at any stage of the recruitment process (application, shortlisting, interviewing, and/or offer)

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Manager - Compliance –Tax Service Office