Terms of Service: Three (3) years, Fixed Term Contract
Remuneration: As per KRA salary structure
Job Summary.
The jobholder shall be responsible for implementing knowledge management initiatives such as knowledge retention and transfer, awareness creation programmes, knowledge sharing sessions/webinars, knowledge identification and capture, subject matter experts, promoting knowledge sharing culture, track, measure and monitor knowledge management performance in the Authority.
Duties and responsibilities
- Provide assistance in carrying out initiatives and programmes on the implementation of the corporate knowledge management strategy and policy in the assigned department(s).
- Implement knowledge retention and transfer by organising online/physical engagements, trainings or sensitisations. Create and produce messages, articles and posters for the implementation of knowledge management awareness programme.
- Identify and conduct structured interviews to elicit critical knowledge from the staff set to retire who are subject matter experts through knowledge video documentation.
- Identify knowledge topics and potential experts in partnership with departments to implement knowledge sharing sessions and webinars on strategic knowledge areas
- Manage the process of creating knowledge transfer teams, conduct briefing sessions, and make follow-ups with knowledge transfer members to ensure knowledge transfer is successfully executed.
- Identify, capture, collect and publish knowledge resources in the knowledge management platform.
- Liaise with the departments/staff on the creation and collection of best practices and knowledge sharing success stories for publishing.
- Track, measure and monitor knowledge management performance to report and communicate impact.
- Research and identify innovative ideas to improve knowledge management practices in the Authority
- Carry out an active role in knowledge management initiatives, i.e presentations, expert’s capacity building program and assisting in engagement of retiring staff.
- Record virtual knowledge management (KM) webinars, knowledge sharing sessions, webinars, meetings, and make proposals on editing the recordings before publishing in the iKnow platform.
- Create meeting links, offering technical support in all KM virtual sessions and generating attendance registers for all sessions
Person specifications
For appointment to this job, the candidate must have:
- Bachelor's degree in Knowledge Management, or information science with knowledge management specialisation or its equivalent qualification from a recognised institution.
- Proficiency in Computer Applications.
- Membership in a relevant professional body, such as knowledge management
- One(1) year of relevant work experience.
Functional competencies
- Organization awareness.
- Good interpersonal and communication skills.
- Team player.
- Results-oriented.
- Proficiency in installation, use, mapping, customization and migration of knowledge repositories - DSpace.
- Knowledge of configuration and use of major databases, i.e PostgreSQL and MYSQL
Job Application Guidelines
Registration:
- Go to https://erecruitment.kra.go.ke/login and then click on the ‘Register’ button to start the application process.
- After registration, you will receive an email enabling you to confirm your email address and complete your registration.
Log on:
- After registration go to https://erecruitment.kra.go.ke/login
- Key in your username and password then click on ‘Log in’ to access your account.
- After successful log in, the system will open the ‘Applicant Cockpit’.
Candidate Profile (To create or update applicant detail):
- On the ‘Applicant Cockpit’ page, go to the tab ‘Candidate Profile’.
- Click on ‘My Profile’ to create and update your profile.
- Follow the instructions to complete your profile.
- The process will end by clicking the tab “Overview and Release”.
- Ensure you click the check box on the page to complete the profile.
Application process:
- To view the open job postings, click on the tab ‘Employment Opportunities’ on the ‘Applicant Cockpit’ page.
- Under the heading ‘Job Search’ click the ‘Start’ button to view all available vacancies.
- Click on the Job posting to display the details of the position.
- To apply for the position, click ‘Apply’ button at the top of the page.
- Follow the instructions to complete and submit your application.
- Kindly note that all mandatory fields must be completed.
- To complete the process of application, click the ‘Send Application Now’ button after reviewing and accepting the ‘Data Privacy Statement’.
In case of any challenges, please send your email query to isupporthr@kra.go.ke
If you experience any delay in receiving an email notification at the end of the e-recruitment registration process, please refresh your email. In case of any challenge, please send your query to isupporthr@kra.go.ke
Kenya Revenue Authority does not charge any fee at any stage of the recruitment process (application, shortlisting, interviewing, and/or offer)
