Terms of Service: Permanent & Pensionable, upon successful completion of six (6) months probationary period.
Remuneration: As per KRA salary structure
Job Highlights
The Supervisor, Strategy & Programmes reports to Assistant Manager – Knowledge Management Strategy & Programmes.
Job Summary
The jobholder shall be responsible for carrying out initiatives and programmes on implementation of the corporate knowledge management(KM) strategy and policy such as knowledge retention and transfer, awareness creation programmes, knowledge sharing sessions/webinars, knowledge identification and capture, subject matter experts, promoting knowledge sharing culture, tracking, measuring and monitoring KM performance in the Authority
Duties and responsibilities
- Provide technical support in implementation of the corporate knowledge management strategy and policy.
- Implement knowledge management awareness programme, knowledge retention and transfer programme by organizing workshops, trainings and engagements.
- Manage the process of creation of knowledge transfer teams, monitor and follow up with the knowledge transfer members to ensure knowledge transfer.
- Identify and conduct structured interviews to elicit critical knowledge from the set to retire experts through knowledge video documentation.
- Identify knowledge areas/topics and potential experts in partnership with departments to implement knowledge sharing sessions and webinars on strategic knowledge areas.
- Identify, capture, collect and publish knowledge resources in the Authority
- create and collect best practices and knowledge sharing success stories for publishing across the Authority’s departments .
- Identify participants, create awareness and organize the knowledge sharing sessions/webinars.
- Prepare and conduct internal awareness and sensitizations aimed at fostering knowledge management in the Authority.
- Make proposals in the development and upgrade of knowledge management system/knowledge infrastructure.
- Track, measure and monitor KM performance to report and communicate impact.
- Research and identify innovative ideas to improve knowledge management practices in the Authority.
Person specifications
For appointment to this job, the candidate must have:
- A Bachelor’s degree in Knowledge Management, or information science with knowledge management specialisation or its equivalent qualification from a recognized institution.
- Membership to a relevant professional body where applicable.
- Knowledge of use of knowledge management system and softwares
- Minimum of 3 years work experience in a similar role.
Key Competencies
- Excellent writing skills.
- Excellent interpersonal and communication skills.
- Excellent numerical, analytical, and problem-solving skills.
- Attention to detail with a high degree of accuracy.
- Good awareness of operating environment.
Job Application Guidelines
Registration:
- Go to https://erecruitment.kra.go.ke/login and then click on the ‘Register’ button to start the application process.
- After registration, you will receive an email enabling you to confirm your email address and complete your registration.
Log on:
- After registration go to https://erecruitment.kra.go.ke/login
- Key in your username and password then click on ‘Log in’ to access your account.
- After successful log in, the system will open the ‘Applicant Cockpit’.
Candidate Profile (To create or update applicant detail):
- On the ‘Applicant Cockpit’ page, go to the tab ‘Candidate Profile’.
- Click on ‘My Profile’ to create and update your profile.
- Follow the instructions to complete your profile.
- The process will end by clicking the tab “Overview and Release”.
- Ensure you click the check box on the page to complete the profile.
Application process:
- To view the open job postings, click on the tab ‘Employment Opportunities’ on the ‘Applicant Cockpit’ page.
- Under the heading ‘Job Search’ click the ‘Start’ button to view all available vacancies.
- Click on the Job posting to display the details of the position.
- To apply for the position, click ‘Apply’ button at the top of the page.
- Follow the instructions to complete and submit your application.
- Kindly note that all mandatory fields must be completed.
- To complete the process of application, click the ‘Send Application Now’ button after reviewing and accepting the ‘Data Privacy Statement’.
In case of any challenges, please send your email query to isupporthr@kra.go.ke
If you experience any delay in receiving an email notification at the end of the e-recruitment registration process, please refresh your email. In case of any challenge, please send your query to isupporthr@kra.go.ke
Kenya Revenue Authority does not charge any fee at any stage of the recruitment process (application, shortlisting, interviewing, and/or offer)
