Terms of Service: Permanent & Pensionable upon successful completion of six (6) months probationary period.
Remuneration: As per KRA salary structure
Job Highlights
The Manager – Quality Assurance, Release, Change & Configuration Management reports to the Chief Manager – Business Application Support, QA, Change and Release in BSTEM department.
Job Summary
The jobholder shall be responsible for Software and Hardware quality assurance, configuration and change management process in the Authority. The person shall ensure overall implementation of quality assurance, change and configuration best practices, and lead/manage implementation of those practices across the various programmes and projects within the Authority.
Duties and responsibilities
- Support the planning, design and execution of test plans, test scripts and process plans for projects.
- Work closely with various departments to perform and validate test cases based on quality requirements and recommend changes to predetermine quality guidelines.
- Ensure that the end product meets the minimum quality standards, is fully functional and user friendly.
- Support resource allocation decisions during project prioritization with stakeholders
- Lead and guide assigned team reportees on required quality assurance deliverables.
- Apply Quality Assurance expertise on assigned initiatives and undertake research on best practice as part of benchmarking.
- Leads Quality Assurance and Change Configuration Management in the Authority.
- Ensure Quality Assurance & testing team adhere to Software Testing Life Cycle (STLC) and best practices by managing Quality Assurance activities including regression, performance, stress, load testing.
Person specifications
For appointment to this job, the candidate must have:
- Bachelor’s Degree in any of the following disciplines: - Computer Science, Information Technology, Business Information Technology or relevant and equivalent qualification from a recognized Institution;
- Master’s Degree in any of the following disciplines: - Computer Science, Information Communication Technology, Business Information Technology or relevant and equivalent qualification from a recognized Institution, will be an added advantage.
- Leadership Course lasting not less than four (4) weeks from a recognized institution, will be an added advantage.
- Minimum of five (5) year’s work experience in a similar role, and at least two (2) years at Assistant Manager level or a comparable position.
Key Competencies
- Innovative thinking
- Organizational skills
- Resilience and Adaptability
- Critical Thinking and Problem-Solving
- Customer-Centrism Approach
- Professionalism, Ethical Judgment and Integrity
- Certified International Software Testing Qualification Border (ISTQB) Tester
- IT Infrastructure Library (ITIL)
- Project Management Certification
- Certified Information Systems Auditor (CISA)
- Certified Information Security Manager (CISM)
- Certified Ethical Hacker (CEH)
- Computer Hacking Forensic Investigator (CHFI)
- Certified Incident Handler (ECIH)
- Certified Information Security Professional (CISSP)
- ISO 27001
- International Association for Six Sigma Certification (IASSC)
- International Institute of Business Analysis (IIBA)
Job Application Guidelines
Registration:
- Go to https://erecruitment.kra.go.ke/login and then click on the ‘Register’ button to start the application process.
- After registration, you will receive an email enabling you to confirm your email address and complete your registration.
Log on:
- After registration go to https://erecruitment.kra.go.ke/login
- Key in your username and password then click on ‘Log in’ to access your account.
- After successful log in, the system will open the ‘Applicant Cockpit’.
Candidate Profile (To create or update applicant detail):
- On the ‘Applicant Cockpit’ page, go to the tab ‘Candidate Profile’.
- Click on ‘My Profile’ to create and update your profile.
- Follow the instructions to complete your profile.
- The process will end by clicking the tab “Overview and Release”.
- Ensure you click the check box on the page to complete the profile.
Application process:
- To view the open job postings, click on the tab ‘Employment Opportunities’ on the ‘Applicant Cockpit’ page.
- Under the heading ‘Job Search’ click the ‘Start’ button to view all available vacancies.
- Click on the Job posting to display the details of the position.
- To apply for the position, click ‘Apply’ button at the top of the page.
- Follow the instructions to complete and submit your application.
- Kindly note that all mandatory fields must be completed.
- To complete the process of application, click the ‘Send Application Now’ button after reviewing and accepting the ‘Data Privacy Statement’.
In case of any challenges, please send your email query to isupporthr@kra.go.ke
If you experience any delay in receiving an email notification at the end of the e-recruitment registration process, please refresh your email. In case of any challenge, please send your query to isupporthr@kra.go.ke
Kenya Revenue Authority does not charge any fee at any stage of the recruitment process (application, shortlisting, interviewing, and/or offer)
