Terms of Service: Permanent & Pensionable upon successful completion of six(6) months probationary period
Remuneration: As per KRA salary structure
Job Highlights
The Assistant Manager Library Services (User Services & Awareness) reports to the Manager- Library Services
Job Summary.
The jobholder shall be primarily responsible for library circulation services, user education, registration, clearance, needs assessments, library organization and maintenance of usage statistics.
Duties and responsibilities
- Manage the library circulation services function in line with policies and procedures on loaning, returning, renewing, among others.
- Conduct user education and awareness programmes to improve uptake of library services
- Conduct registration and training of library users on Koha, Electronic resources and RemoteX platform.
- Provide support to the management of the operations of regional libraries especially on inter-library role.
- Manage the library schedule so as to ensure library services are available for the approved open hours
- Manage the process of identifying staff with overdue books, sending reminders and engagement with human resource division on recovery of fines.
- Manage the library shelving and organization function and Conduct user needs assessments to support the library acquisition function.
- Manage the clearing of exiting staff including conducting, maintaining and reporting on satisfaction rate.
Person specificationsk
For appointment to this job, the candidate must have:
- Bachelor’s degree in any of the following disciplines: Library, Information Sciences or relevant equivalent qualifications from an accredited and recognized Institution.
- Four (4) years relevant work experience, one (1) of which must be at Supervisory level.
- Management Course lasting not less than four (4) weeks from a recognized institution, will be an added advantage.
- Membership to Kenya Library Association.
Key Competencies
- Innovative thinking
- Organizational skills
- Resilience and Adaptability
- Critical Thinking and Problem-Solving
- Customer-Centrism Approach
- Professionalism, Ethical Judgment and Integrity
Job Application Guidelines
Registration:
- Go to https://erecruitment.kra.go.ke/login and then click on the ‘Register’ button to start the application process.
- After registration, you will receive an email enabling you to confirm your email address and complete your registration.
Log on:
- After registration go to https://erecruitment.kra.go.ke/login
- Key in your username and password then click on ‘Log in’ to access your account.
- After successful log in, the system will open the ‘Applicant Cockpit’.
Candidate Profile (To create or update applicant detail):
- On the ‘Applicant Cockpit’ page, go to the tab ‘Candidate Profile’.
- Click on ‘My Profile’ to create and update your profile.
- Follow the instructions to complete your profile.
- The process will end by clicking the tab “Overview and Release”.
- Ensure you click the check box on the page to complete the profile.
Application process:
- To view the open job postings, click on the tab ‘Employment Opportunities’ on the ‘Applicant Cockpit’ page.
- Under the heading ‘Job Search’ click the ‘Start’ button to view all available vacancies.
- Click on the Job posting to display the details of the position.
- To apply for the position, click ‘Apply’ button at the top of the page.
- Follow the instructions to complete and submit your application.
- Kindly note that all mandatory fields must be completed.
- To complete the process of application, click the ‘Send Application Now’ button after reviewing and accepting the ‘Data Privacy Statement’.
In case of any challenges, please send your email query to isupporthr@kra.go.ke
If you experience any delay in receiving an email notification at the end of the e-recruitment registration process, please refresh your email. In case of any challenge, please send your query to isupporthr@kra.go.ke
Kenya Revenue Authority does not charge any fee at any stage of the recruitment process (application, shortlisting, interviewing, and/or offer)
