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Customs CRM PDF Print

Customs Reforms and Modernization Project

The Customs Reforms & Modernization (CRM) Project aims at transforming and modernising Customs administration in accordance with internationally accepted conventional standards and best practice. This also involves embracing the redefined function of Customs to lay greater emphasis on trade facilitation and protection of society.

This is being achieved through implementation of the following reform initiatives:

  • A web based Simba 2005 System and its subsidiary systems, i.e. Cargo Management Information System (CAMIS) and Customs Oil Stocks Information System (COSIS). This has led to faster processing of customs procedures and increased accountability.

  • A 24 hour Document Procession Processing Centre (DPC) in 2006 for processing documents to replace the long-room concept.

  • Embracing Risk Management practices. This has led to establishment of a National Targeting Centre (NTC) in 2009 to provide a focal point for risk management within the Customs Services Department.

  • Enhancing cargo clearance by implementation of an electronic document exchange platform (ORBUS) and expansion of the Authorized Economic Operator (AEO) programme.

  • Enhancing uniformity in commodity valuation by implementation of a Valuation Database.

  • Strengthening enforcement by adopting the EAC recommended forms including Single Administrative Document (C17B); enhancing Post Clearance Audit (PCA); automating Air Passenger Service Charge (APSC); implementation of One Stop Border Posts (OSBP); implementation of Electronic Cargo Tracking System (ECTS); and adoption of X-Ray Cargo Scanners, Sniffer Dogs (K9 Unit) and Patrol Boats.

  • Capacity Building in various Customs operational areas.


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