KRA Call Centre

Tel:  +254 (020) 4999 999

Cell: +254 (0711) 099 999

Email: callcentre@kra.go.ke


Internal Organisation PDF Print

There are three (3) core units within the MTO structure. These are listed below indicating the services offered under each Unit.

 

  • Audit
    • Procedural audits
    • Refund claims audit
    • Objections and Appeals

 

  • Compliance & Debt
    • Relationship Management
    • Debt Collection
    • Queries and Disputes
    • Return Processing
    • Enforcement

 

  • Taxpayer Services
    • Customer Care
    • Registry
    • KRA Online Services Support
    • Taxpayer Education
    • Refunds
    • Taxpayer Recruitment
    • FAQ’s
 



Times Tower Haile Selassie Avenue
P.O.BOX 48240 - 00100 GPO Nairobi Tel 020-3310900, 020-2810000 Fax 341342
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